Friday, May 22, 2009

A Service Born of Necessity (Entrepreneur.com)

A Service Born of Necessity

This referral service does all the work for families looking for a baby-sitter.


URL: http://www.entrepreneur.com/magazine/entrepreneur/2009/may/201166.html

Adrienne Kallweit (above) wasn’t expecting to find anything unusual when she considered hiring her son’s preschool teacher as a baby sitter. But when Kallweit, a licensed private investigator, ran a background check on the teacher, she found a number of items that weighed heavily against the teacher’s personal character. “I was shocked at what I found,” says Kallweit, 34. Later, on family trips, she and her husband, David, 40, faced the same dilemma when they couldn’t find reliable sitters at their destinations.

Seeing the need for safe child care, the Kallweits co-founded SeekingSitters in 2004. The baby-sitter referral service does all the work for families looking for baby sitters: Families sign up online and are matched with a local sitter. Registered families can use the website to make preferences, provide feedback and search sitter profiles. But the service takes the process a step further by performing background screenings on applying sitters via its in-house investigation company, Hide and Seek. Among other assessments, prospective sitters undergo personal character evaluations, reference checks and an in-person interview before they’re approved. Families are screened as well for criminal and sex offender history and personal identity verification. “There are just too many risks,” Adrienne says, “and we really take pride in that we screen our members [in addition to our sitters].”

A couple of years after launching the business, the Kallweits decided to expand nationally. The benefits of franchising were a natural fit with the vision they had for the business; franchisees can get to know their community on a local level and get involved with the members and families in their area. Since franchising in 2006, the Tulsa, Oklahoma-based business has grown to 23 locations in nine states, with systemwide sales of $2.1 million last year. The franchisees, all parents themselves, enjoy the flexible lifestyle SeekingSitters allows them. And despite the poor economy, Adrienne says they hope to expand to 10 more states in the next year. “The fact that we provide a safe and reliable service really keeps us thriving, even through tough economic times,” she says. “Our service is really needed.”

Business Sales Decline in Tough Economy (Entrepreneur.com)

Business Sales Decline in Tough Economy

Experts say you shouldn’t wait for conditions to improve to try to sell your biz.


URL: http://www.entrepreneur.com/money/buyingandsellingabusinessmikehandelsman/article201430.html

In the midst of possibly the worst economic downturn of our time, it’s safe to say that small business owners across the country are looking for answers on how tough times are affecting the value of their businesses. Should owners hold onto their companies until conditions improve or list them for sale now?

Business owners struggling with this decision need to consider what is happening specifically in the small business economy. A report by BizBuySell.com tracking the health of small business revealed -- as one might expect -- a decline in business-for-sale transactions and valuations. Additionally, the number of closed transactions reported in the first quarter decreased by 36 percent as compared to the same time period in 2008.

The value metrics for businesses are also dropping. By dividing the selling price of a business by its annual revenue or cash flow, we can determine how small businesses are faring in the current economic environment. Revenue multiples for closed transactions dropped 5.5 percent to .69 in the first quarter of 2009, while cash flow multiples fell 3.8 percent to 2.69. Finally, the median business sale price for closed transactions decreased 17.3 percent to $165,500.



It makes sense that valuation multiples are going down. Buyers are hesitant to pay typical asking prices for a business because of less certainty that the business will bring in adequate revenues and cash flows in the future.

Buyers are also facing difficulty accessing the capital necessary for business purchases. Traditional avenues of securing capital such as SBA-backed loans have become more limited, and with recent stock market declines, fewer buyers have the funds necessary to buy without a loan. This means fewer buyers are able to bid on most businesses, creating less upward pricing pressure.

That is not to say that buyers aren’t out there. Economic conditions have made it more difficult to close deals; however, business brokers are reporting a record number of buyer inquiries as a result of the huge number of corporate layoffs over the last six to nine months. Slow closing deals notwithstanding, people are looking at entrepreneurship as an alternative to the traditional job search. Selling prices are expected to continue to decline, which could mean that in the near future, credit will slowly become more available to aspiring buyers. This should improve market conditions for small business transactions over the next few quarters.

How can you best reach buyers if you’re thinking of selling a small business in this economy? Here are a few tips to keep in mind:

Seller financing is key. Providing seller financing shows you are confident enough in the financial capabilities of the business that you believe the new owner will be able to pay you back with interest.

Get your business in top shape. To get in front of select buyers and give yourself the best chance to close the deal, you must make sure your business is in the best shape possible. Get your books organized. Invest in that renovation you’ve been meaning to do for months. Ask others what they love about your business and include the information in your listing. It’s essential that qualified buyers know exactly why they should contact you. Be truthful, but be sure to mention everything that’s great about your business.

If you're serious about selling, don't put it off for better times. If your business is currently on the market or you plan to put it up for sale soon, don’t hesitate with the idea that better times are around the corner. There is no guarantee that the economy will get better in the near future. In fact, many believe it has a long way to go. If you wait too long and times get even worse, you’ll probably wish you listed the business for sale sooner and got a better price.

Recession-Proof Franchises (Entrepreneur.com)

Recession-Proof Franchises

They're out there, and ready for you to take the reins.


URL: http://www.entrepreneur.com/franchises/buyingafranchisecoachjeffelgin/article201394.html

It's no secret that people are losing their jobs-it's an epidemic. These talented people are simply victims of our current economic circumstances. Jobseekers won't find many attractive employment options in the market today, and this may be the situation for quite some time.

As an alternative, many people are looking into buying their own franchise. In tough times like these, it's essential to focus on franchises that produce good results in bad market conditions. Though no business is truly and absolutely recession-proof, a number of industries seem to thrive--and you should focus your research efforts on them. Here are some helpful examples of industries to look into:

People will buy, whether times are good or bad. What do people consider a necessity rather than a luxury? Businesses that provide necessities will thrive during a recession. One example: haircuts. Regardless of the economy, hair grows and has to be clipped. Another example is tax preparation: Everyone needs to file a tax return each year, and many people find the process too complicated to do themselves. Last is child care; Quality providers in this space always seem to be operating at near-capacity.

Low-cost businesses. Consumers tend to downgrade their spending patterns during a recession. This dynamic benefits fast-food companies such as McDonald's, at the expense of more upscale and expensive restaurants. Decreased spending patterns also benefit companies that sell used items (such as clothes, games, sports equipment, CDs, etc.), as an alternative to buying new items from a full-priced retailer.

Businesses paid for by third parties. When a pipe bursts and floods your basement, it has to be fixed immediately by a professional. This dynamic also applies to automotive repair shops: Cars get damaged in accidents in every type of economic climate, and they need to be fixed. In both cases, repair costs are covered by insurance so franchises offering such services tend to be more immune to recessionary times.

Products or services with a rapidly growing demand. Follow a demographic or sociological trend that supports strongly increasing demand, and the business will do very well even in tough times. A great example of this in today's market is the senior care industry. Baby boomers are getting older, and a host of senior-care franchises are growing rapidly and doing very well. Outplacement agencies, offering services designed to assist the unemployed are also expanding from growing demand.

Services that offer a chance to "escape" from the everyday grind. These businesses typically offer entertainment options to their customers, in the form of movies, games, treats, gifts or other indulgences. Beware, though: Decreased consumer spending habits can easily harm this category of business. So it's important to study past and present industry fluctuations before making an investment decision.

Children and pet services. The interesting thing about these services is that they violate some of the factors listed above. Good times or bad, people will spend large amounts of money providing for their kids or pets. These expenditures can be items that many would consider luxuries, breaking the cycle of leaning toward low-cost providers. Child-related franchises include supplemental education opportunities, featuring core learning as well as enrichment classes for art, music and sports. In the pet sector, groomers and sellers of boutique accessories will flourish, even during economic recessions.

It's pretty easy to distinguish unsuccessful businesses and franchises from successful ones in tough times, because the answer is often intuitively obvious. You hear about and see their failures on TV and in the newspaper. Stay away from them. You may find it helpful to consider a consultant from a company like FranChoice to steer you in the right direction. These seasoned professionals in the franchise market have a good grasp on which industries and companies are faring the best. They cannot make the decisions for you, but their services are free and often save you time by helping you narrow your search.

Regardless of how you research potential franchises, it's still essential for you to complete a thorough process of due diligence. The process of buying a franchise needs to include calling existing franchisees to verify or disprove the information you're receiving before making a final decision on any one franchise opportunity. Take all the time you need to ensure that you find a franchise that thrives during tough times, and you'll be one of the few who are happy with the economy in the upcoming recovery period.

Business Sales Decline in Tough Economy (Entrepreneur.com)

Business Sales Decline in Tough Economy

Experts say you shouldn’t wait for conditions to improve to try to sell your biz.


URL: http://www.entrepreneur.com/money/buyingandsellingabusinessmikehandelsman/article201430.html

In the midst of possibly the worst economic downturn of our time, it’s safe to say that small business owners across the country are looking for answers on how tough times are affecting the value of their businesses. Should owners hold onto their companies until conditions improve or list them for sale now?

Business owners struggling with this decision need to consider what is happening specifically in the small business economy. A report by BizBuySell.com tracking the health of small business revealed -- as one might expect -- a decline in business-for-sale transactions and valuations. Additionally, the number of closed transactions reported in the first quarter decreased by 36 percent as compared to the same time period in 2008.

The value metrics for businesses are also dropping. By dividing the selling price of a business by its annual revenue or cash flow, we can determine how small businesses are faring in the current economic environment. Revenue multiples for closed transactions dropped 5.5 percent to .69 in the first quarter of 2009, while cash flow multiples fell 3.8 percent to 2.69. Finally, the median business sale price for closed transactions decreased 17.3 percent to $165,500.



It makes sense that valuation multiples are going down. Buyers are hesitant to pay typical asking prices for a business because of less certainty that the business will bring in adequate revenues and cash flows in the future.

Buyers are also facing difficulty accessing the capital necessary for business purchases. Traditional avenues of securing capital such as SBA-backed loans have become more limited, and with recent stock market declines, fewer buyers have the funds necessary to buy without a loan. This means fewer buyers are able to bid on most businesses, creating less upward pricing pressure.

That is not to say that buyers aren’t out there. Economic conditions have made it more difficult to close deals; however, business brokers are reporting a record number of buyer inquiries as a result of the huge number of corporate layoffs over the last six to nine months. Slow closing deals notwithstanding, people are looking at entrepreneurship as an alternative to the traditional job search. Selling prices are expected to continue to decline, which could mean that in the near future, credit will slowly become more available to aspiring buyers. This should improve market conditions for small business transactions over the next few quarters.

How can you best reach buyers if you’re thinking of selling a small business in this economy? Here are a few tips to keep in mind:

Seller financing is key. Providing seller financing shows you are confident enough in the financial capabilities of the business that you believe the new owner will be able to pay you back with interest.

Get your business in top shape. To get in front of select buyers and give yourself the best chance to close the deal, you must make sure your business is in the best shape possible. Get your books organized. Invest in that renovation you’ve been meaning to do for months. Ask others what they love about your business and include the information in your listing. It’s essential that qualified buyers know exactly why they should contact you. Be truthful, but be sure to mention everything that’s great about your business.

If you're serious about selling, don't put it off for better times. If your business is currently on the market or you plan to put it up for sale soon, don’t hesitate with the idea that better times are around the corner. There is no guarantee that the economy will get better in the near future. In fact, many believe it has a long way to go. If you wait too long and times get even worse, you’ll probably wish you listed the business for sale sooner and got a better price.

Recession-Proof Franchises (Entrepreneur.com)

Recession-Proof Franchises

They're out there, and ready for you to take the reins.


URL: http://www.entrepreneur.com/franchises/buyingafranchisecoachjeffelgin/article201394.html

It's no secret that people are losing their jobs-it's an epidemic. These talented people are simply victims of our current economic circumstances. Jobseekers won't find many attractive employment options in the market today, and this may be the situation for quite some time.

As an alternative, many people are looking into buying their own franchise. In tough times like these, it's essential to focus on franchises that produce good results in bad market conditions. Though no business is truly and absolutely recession-proof, a number of industries seem to thrive--and you should focus your research efforts on them. Here are some helpful examples of industries to look into:

People will buy, whether times are good or bad. What do people consider a necessity rather than a luxury? Businesses that provide necessities will thrive during a recession. One example: haircuts. Regardless of the economy, hair grows and has to be clipped. Another example is tax preparation: Everyone needs to file a tax return each year, and many people find the process too complicated to do themselves. Last is child care; Quality providers in this space always seem to be operating at near-capacity.

Low-cost businesses. Consumers tend to downgrade their spending patterns during a recession. This dynamic benefits fast-food companies such as McDonald's, at the expense of more upscale and expensive restaurants. Decreased spending patterns also benefit companies that sell used items (such as clothes, games, sports equipment, CDs, etc.), as an alternative to buying new items from a full-priced retailer.

Businesses paid for by third parties. When a pipe bursts and floods your basement, it has to be fixed immediately by a professional. This dynamic also applies to automotive repair shops: Cars get damaged in accidents in every type of economic climate, and they need to be fixed. In both cases, repair costs are covered by insurance so franchises offering such services tend to be more immune to recessionary times.

Products or services with a rapidly growing demand. Follow a demographic or sociological trend that supports strongly increasing demand, and the business will do very well even in tough times. A great example of this in today's market is the senior care industry. Baby boomers are getting older, and a host of senior-care franchises are growing rapidly and doing very well. Outplacement agencies, offering services designed to assist the unemployed are also expanding from growing demand.

Services that offer a chance to "escape" from the everyday grind. These businesses typically offer entertainment options to their customers, in the form of movies, games, treats, gifts or other indulgences. Beware, though: Decreased consumer spending habits can easily harm this category of business. So it's important to study past and present industry fluctuations before making an investment decision.

Children and pet services. The interesting thing about these services is that they violate some of the factors listed above. Good times or bad, people will spend large amounts of money providing for their kids or pets. These expenditures can be items that many would consider luxuries, breaking the cycle of leaning toward low-cost providers. Child-related franchises include supplemental education opportunities, featuring core learning as well as enrichment classes for art, music and sports. In the pet sector, groomers and sellers of boutique accessories will flourish, even during economic recessions.

It's pretty easy to distinguish unsuccessful businesses and franchises from successful ones in tough times, because the answer is often intuitively obvious. You hear about and see their failures on TV and in the newspaper. Stay away from them. You may find it helpful to consider a consultant from a company like FranChoice to steer you in the right direction. These seasoned professionals in the franchise market have a good grasp on which industries and companies are faring the best. They cannot make the decisions for you, but their services are free and often save you time by helping you narrow your search.

Regardless of how you research potential franchises, it's still essential for you to complete a thorough process of due diligence. The process of buying a franchise needs to include calling existing franchisees to verify or disprove the information you're receiving before making a final decision on any one franchise opportunity. Take all the time you need to ensure that you find a franchise that thrives during tough times, and you'll be one of the few who are happy with the economy in the upcoming recovery period.

Jeff Elgin is the "Buying a Franchise" coach at Entrepreneur.com and has 25 years of experience in franchising, both as a franchisee and a senior franchise company executive. He's currently the CEO of FranChoice Inc., a company that provides free consulting to consumers looking for a franchise that best matches their needs.

Showing Off Your Solutions in a White Paper (NYT)

Showing Off Your Solutions in a White Paper

Blogging is no longer a quick way to show how smart you are, not when it seems that every entrepreneur and his 14-year-old niece have a blog.

Writing a book would be a terrific way to show the quality of your thinking, but who has the time?

But a number of experts say there is a middle ground for showing off the quality of your ideas: write a white paper, a document that offers a specific solution to a problem or argues a position.

“White papers are an often-forgotten way for companies to share their stories — about their people, products, services, marketplace, mission and more,” said Roy G. Miller, president of RGM Communications, a marketing communications and public relations firm in Wylie, Tex. “A well-structured, well-written white paper can help you define and differentiate, and build a base of loyal customers.”

The following tips and ideas can help you decide if the approach is right for you.

WHITE PAPERS 101 You can find instructions for writing a white paper online. This site covers all the basics, from focusing on your target audience (“usually it will be a very specific demographic, such as midlevel engineers, amateur Web designers, or some other such group”) to the types of examples to use.

WHITE PAPERS 102 Even knowing what to write, you may be baffled about how to write it. Klariti.com, a technical writing consulting firm based in Ireland, offers a template to follow.

The firm also points out, slightly self-servingly, that since this is primarily a marketing document, you want to make sure it is gracefully written (and the company could do that for you).

CHECK THE ARCHIVES There are a number of Web sites, like LearningTree.com, that offer free white papers on various topics and a equal number of sites, like NetworkWorld.com, that offer white papers of a technical nature. They usually require that potential readers provide an e-mail address, in exchange for getting the papers free.

Before you start typing, you may want to check to see if a white paper similar to the one you plan to create has been written .

STRESS THE BENEFITS Sure, the white paper is intended to be a subtle way of advertising your product or service offering. But customers are not necessarily interested in a commercial pitch, subtle though it may be. They want to know how what you are writing about can benefit them.

In other words, you want to underscore in your paper the benefits it can provide to your readers, says Michael A. Stelzner.

He offers these three tips in explaining those benefits:

¶“Ask what problems your solution solves: Let’s assume you are targeting writers and have determined that time management is a major problem for writers. If you have a solution for writers, a unique benefit might be: cuts the writing process in half or increases writer productivity.”

¶Stress what makes your argument unique. What are people going to read that they can’t get elsewhere?

¶What’s in it for the reader? “Benefits can often be taken to the next level by simply asking yourself, ‘Why does this matter?’ Simply take your existing list of benefits and go down the list and ask the question. For example, my above ‘cuts the writing process in half’ benefit could be expanded to ‘Allows writers to take on more projects without working extra hours.’ ”

LAST CALL As with any other research paper, the language in a white paper can sometimes be vague.

Netfunny.com supplies a tongue-in-check simultaneous translation for some of the common phrases you may read.

If, for example, someone writes, “It has long been known that” the writer means, “I haven’t bothered to look up.”

When you see “typical results are shown,” you should think “the best results are.”

And if you read a phrase like “it is suggested that” or “it is believed that,” you should mentally substitute, “I think.”

Why Small Businesses Still Can’t Borrow Money (NYT)

Why Small Businesses Still Can’t Borrow Money

Despite billions of dollars of bailout and stimulus money, the credit squeeze that kicked off our current economic crisis shows few signs of abating. Generally speaking, banks still aren’t lending, and small businesses are still struggling to find ways to finance their operations. To get a better feel for how business owners are coping, Darren Dahl recently spoke with Doug Tatum, co-founder and chairman emeritus of Tatum, an Atlanta-based consulting and executive search firm that specializes in helping growing companies with finance issues. In recent years, Mr. Tatum, the author of “No Man’s Land: What to Do When Your Company Is Too Big to Be Small and Too Small to Be Big” (Portfolio, 2007), has spent considerable time on Capitol Hill pitching a tax-deferral plan of his design that has had the support of two United States senators, John Kerry and Olympia J. Snowe, who have long been active in small-business issues.

Q. What’s your advice for businesses looking to borrow money these days?

A. Quit trying. The credit markets are tougher than I’ve ever seen them, aside from the Carter years.

Q. But it takes money to make money, right?

A. Entrepreneurs have a limited amount of bandwidth, and they have to quit wasting their time chasing the impossible. They need to think about how they can change their business model to become profitable. That’s where the capital to grow will come from. I just spent some time with a health care consulting company that pulls in $6 million in [annual] revenue with plans to grow to $10 million. They are just bobbing, weaving and growing despite how hard it is out there.

Q. Why hasn’t the government been able to open up the credit markets?

A. Banks have become cautious about what they have on their balance sheets. They still don’t know what their portfolios are worth. That means they’re waiting for the next shoe to drop, which could be the commercial markets. I talked to the C.E.O. of a community bank who told me that they have the regulators telling them when and where they can lend money. So while you might have politicians saying, ’Lend, lend, lend,’ the regulators are holding the banks back.

Q. What else should the government be doing?

A. Congress needs to be temporary, targeted and timely — three issues in a piece of legislation I supported called the “Bridge Act,” which stands for Business Retained Income During Growth and Expansion. The idea is to allow entrepreneurs to defer paying up to $250,000 in income taxes so they can reinvest that money in growing their business.

Q. Where does the legislation stand?

A. Good question. Nobody seems to know. We had a lot of support four years ago. But I don’t understand the politics behind it. Now that we’re in a crisis, we need it more than ever.

Q. What would the plan cost taxpayers?

A. Nothing. When the plan was scored when it was in committee, it showed that there would be no cost to the Treasury over 10 years. It would be a net positive to the economy. This would put $4 billion in the hands of entrepreneurs to reinvest in their companies.

Q. Clearly, though, the legislation would cost the government revenue in the early years. Is that why it hasn’t passed?

A. The Bridge Act doesn’t get the support it needs because too much time and effort is spent on the extremes, either on big business or on small businesses like a dry cleaner. But neither is where jobs get created. Dr. Don Walls, an economist at Harvard, has done research that shows that 50 percent of new employment in the country comes from companies with between 20 and 200 employees. Companies with fewer than 20 employees add only 12 percent of new jobs while companies with 2,500 or more employees add only 3 percent. But policy makers don’t talk about that middle majority. You have all the focus on saving large corporate America, the too big to fail, or looking after the kinds of small businesses represented by the N.F.I.B. The businesses in the middle don’t have lobbyists. That’s why I spend so much of my time on Capitol Hill trying to raise awareness of this problem.

Q. Has the Small Business Administration played a useful role in helping companies or banks through the credit crisis?

A. Based on my interactions with companies and the capital markets, I don’t see the S.B.A. as a factor.

Q. Why do you think that is?

A. I don’t have any data, but my instincts tell me it’s because the S.B.A. lends to smaller companies like Laundromats rather than growth companies.

Q. You also advocate on behalf of private equity groups, correct?

A. I’m on the board of the Association for Corporate Growth, which represents about 3,500 middle-market private equity firms. These are the firms that are providing the capital to those growing firms. But there’s a misperception on Capitol Hill about them. When people think about private equity, they think of the big boys like Blackstone and K.K.R. They think that everyone is like Stephen Schwarzman and hires Rod Stewart to show up at their birthday party. The truth is there has been a sea change in the way that companies get funded. Private equity funds far more companies than the public markets these days because the cost of capital is now cheaper through private equity than through an I.P.O. And companies with between 20 and 250 employees are where all the action is. That’s why it’s so important for the government to be wary of any taxes or regulations that could disrupt the ability of these firms to fund growth companies.

Q. Do you expect the economic crisis to produce other sea changes?

A. After the recession that came after the dot-com boom, I came across some additional research done by Dr. Walls at Harvard. He found that there was a spike in the number of start-up companies founded in that time — more than 2.5 times the historical average. I’m betting that there will be a huge number of companies that get started over the next few years. There are far too many talented and educated people out there that don’t want to watch Oprah all day. Innovation happens on the cliff’s edge.

This interview was conducted and condensed by Darren Dahl.